Cancellation Policy

At Organic Sante, we understand that plans can change. Our Cancellation Policy is designed to be fair, transparent, and simple while maintaining the quality and freshness of our products.

1. Order Cancellation by Customer

Customers may request cancellation of an order before it is processed or dispatched. Once the order has been packed or shipped, cancellation may not be possible, especially for fresh and perishable items.

2. How to Request Cancellation

To cancel an order, please contact our customer support team as soon as possible through the Contact Us page on OrganicSante.com, mentioning your order number and reason for cancellation.

3. Cancellation of Perishable Products

Orders containing fresh, perishable, or time-sensitive products may not be eligible for cancellation once processing begins, as these items are prepared specifically to maintain freshness and quality.

4. Cancellation by Organic Sante

Organic Sante reserves the right to cancel an order in cases such as product unavailability, delivery constraints, pricing errors, or unforeseen circumstances. In such cases, a full refund will be initiated as per our Refund Policy.

5. Refunds for Cancelled Orders

If a cancellation request is approved, refunds will be processed to the original payment method within the standard timeline mentioned in our Refund Policy.

6. Changes to This Policy

Organic Sante may revise this Cancellation Policy from time to time. Any updates will be reflected on this page and will apply to future orders.

7. Contact Us

For any cancellation-related questions or assistance, please reach out to us via the Contact Us page on OrganicSante.com.