Delivery Policy

At Organic Sante, our priority is to ensure that your organic and naturally grown products reach you fresh, safe, and on time. This Delivery Policy explains how we manage deliveries and what you can expect after placing an order on OrganicSante.com.

1. Delivery Timeline

Delivery timelines vary based on product type, location, and availability. Estimated delivery dates are provided at checkout. While we strive to meet all delivery commitments, delays may occur due to traffic, weather conditions, or unforeseen logistical challenges.

2. Delivery Areas

We deliver to selected serviceable locations. Availability of delivery depends on your pin code and may change from time to time.

3. Fresh & Perishable Products

Fresh and perishable items are delivered as per specific schedules to maintain quality. Delivery times for such products may differ from non-perishable items and are planned to ensure freshness upon arrival.

4. Delivery Attempts

Our delivery partners will make reasonable attempts to deliver your order on the scheduled date. If the customer is unavailable or unreachable, re-delivery will be attempted subject to feasibility. Additional charges, if any, may apply.

5. Delivery Verification

Please check your order at the time of delivery. Any issues related to missing, damaged, or spoiled products should be reported to our customer support team within 24 hours of delivery.

6. Address Accuracy

Customers are responsible for providing complete and accurate delivery information. Organic Sante is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

7. Contact Us

For delivery-related questions or concerns, please contact us through the Contact Us page on OrganicSante.com. Our support team will be happy to assist you.

8. Policy Updates

Organic Sante reserves the right to update this Delivery Policy at any time. Changes will be posted on this page and will apply to future orders.